PRODUCT DESCRIPTIONS AND PRICES
Every attempt is made to accurately describe the products sold on this site. But we cannot guarantee that all products referenced on this Site will always be correct. There is no warranty that the product descriptions or other content of this Site are completely correct, complete, reliable, or current. If a product offered by GuitarBud Music is not as described, your sole remedy is to return it in new and unused condition, complete and undamaged, in the original packaging.
All prices on this Site are in U.S. Dollars. Prices do not include shipping and handling charges, if applicable, or sales tax, if applicable, which will be added to the total price of your invoice as shown in your cart. Any item offered on the Site may occasionally be mispriced on a very rare occasion. If that is the case, we will offer you the opportunity to cancel the purchase- but before we do that, we will make every effort to reach an accommodation with you on the price before your credit card is charged. PRICE ADJUSTMENTS
If you notice that your item is priced lower on the GuitarBud Music website within 14 days of your purchase date, we will happily refund the price difference back to you. Price adjustments do not apply to out of box, b-stock, or specials promotions blowout items.
If you have a question, call GuitarBud Music Customer Support at 1-855-GTRBUD-1 (1-855-487-2831) or email firstname.lastname@example.org.
You will usually get an email from us or the shipping company within 24 hours of your order being shipped. We’ll give you a tracking number when it is shipped. We will always let you know if your item was not shipped due to backorder, out of stock, adverse weather, or any other reason. If you want to place an order and want to see if the item is in stock before you do, please email us or call us to find out. We cannot place any item on “hold” until it is paid for by you.
If you receive an item and are dissatisfied, you must let us know right away. Generally, we will allow you to return the item for a full refund as long as you return it to us in 7 days in its new, unused condition, in its original packaging. If it is beyond that period of time, or if the item is damaged in any way, you may be subject to a 20% restocking fee. If you are going to return an item, you must provide us with a tracking number for your return shipment. The item must be shipped via UPS or Federal Express. Unfortunately, unless we agree otherwise, you will be responsible for the costs of returning the item to us. But let’s be fair- if the item is defective, and the damage was not your fault, we will make sure that you do not have to incur any unreasonable expense. In the usual situation, the items we sell are first quality, and we feel confident that you will be satisfied with your purchase from Guitarbud Music, LLC.
There are some things that we cannot warrant. For example, there is no warranty, express, implied or otherwise, on pickups or pickup parts, once they are removed from their original packaging. These items are not returnable. On all other items, our warranty is LIMITED to the manufacturer’s warranty.Contact email@example.com with proof of purchase from GuitarBud Music and a copy of the manufacturer’s warranty provided with the product. If the manufacturer’s warranty would have covered the repair, we will facilitate repairs through GuitarBud Music, often through a service center that also provides manufacturer-authorized repairs. Our Limited Warranty is not transferable and only covers the item for so long as you, the immediate purchaser, own it. We don’t cover intentional or negligent damage caused by you or any 3rd party. We cannot, and do not, replace any lost or stolen instruments under any circumstances. You should take immediate steps to insure your valuable instrument as soon as you receive it. Contact your insurance agent as soon as possible.
Shipping time and prices vary. Orders are shipped as soon as possible. In some cases, due to high demand, goods can take up to three (3) weeks to ship.
If we learn that we will not be able to ship your item within three (3) weeks, we will proceed in one of two ways. If we find that we will never be able to ship your item, we will promptly cancel your order and refund your money. If we determine that we will be able to ship your order at some point in the future, we will contact you, provide you with a revised estimate of the shipping date (or an explanation of why we are unable to estimate the shipping date), and ask whether you want to continue waiting for your item or to cancel your order. When GuitarBud Music acts as a facilitator of third-party sales of goods, such as when we post opportunities to purchase vintage instruments from third parties, those items ship directly from the third-party seller. GuitarBud Music does not control or coordinate the shipment of those products. You should contact the third-party seller for shipping information.
If you need something tomorrow or the next day, let us know and in most cases, we can arrange for overnight or 2 day shipping, usually at your expense.
At this time, we can only accept orders for items to be shipped to an address in the United States. No international orders, please. We accept Visa, Master Card, Discover and American Express. We also accept Pay-pal. You have the option to choose your method of payment as you check out. We will also accept your personal check if you choose to mail it, but we are certain that you understand that we cannot ship your item until we are certain that your check has “cleared” the bank- which is usually about 14 days after it is deposited. Please do not send cash. You must be 18 years old, or older, to purchase any item on this website, without the consent , approval and authorization of a parent or other legal guardian.
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PLEASE TAKE NOTICE that when ordering by credit card, the billing address for the card and the shipping address must be one in the same. When the two addresses are different, your credit card company may flag your order as “possibly fraudulent,” and put a hold on payment. If that happens, you would then get a notice from us, or your credit card company, notifying you of an “Address Verification Error.” It will then become your responsibility to get your credit card company to pay for the item before we can ship it. We will help you with this as much as we can. It just makes sense that you be the one to get your credit card company to pay. Be aware that this could delay your order, unfortunately.